Open RFP

VOIP, CALL CENTER, AND IVR SERVICES

Description: The State of South Carolina (Department of Administration, OTIS) seeks statewide hosted telecommunications services across three lots: Hosted VoIP & Messaging, Hosted Contact Center, and Hosted IVR, with SIP-enabled solutions and Tier 3/4 U.S.-based data center deployment. The solicitation requires demonstrated enterprise telecom experience with references, allows multiple awardees per lot, includes an initial three-year term plus option years, and lists a proposal due date of 2028-09-28 at 3:00 PM.

Buyer: South Carolina Department of Administration
StateAgency · SC, US
Released: -
Closes: Sep 28, 2028(715 days left)

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Key Contacts

Decision makers connected to this RFP from South Carolina Department of Administration.

Kevin EtheridgeActing Office Director, Executive Budget Office

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Roderick ChambersBenefits Manager II

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Thomas KaminerBudget Director, Office of Administrative Services

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Nathan HogueChief Information Officer, Office of Technology and Information Services

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